Privacy Policy & Terms of Business
Privacy Policy
Effective Date: January 2025
1. Introduction
At Dynamic Print Media Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, and other contact details when you fill out forms or contact us.
-
Payment Information: Billing details when you make a purchase.
-
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
-
Cookies and Tracking Technologies: To improve your experience and analyse site traffic.
3. How We Use Your Information
We use the information we collect to:
-
Process transactions and provide services.
-
Improve our website and customer experience.
-
Communicate with you regarding updates, promotions, and support.
-
Ensure security and prevent fraudulent activity.
4. How We Protect Your Information
We implement security measures to safeguard your data, including encryption, secure servers, and restricted access to personal information.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
-
Service providers who assist with operations (e.g., payment processors, hosting providers).
-
Law enforcement or regulatory bodies when required by law.
6. Your Rights and Choices
You have the right to:
-
Access, update, or delete your personal information.
-
Opt-out of marketing emails by using the unsubscribe link.
-
Disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Dynamic Print Media Ltd. Unit 9 Lincolns Park Business Centre, Lincoln Road, High Wycombe HP12 3RD.
Terms of Business
1. Introduction Welcome to Dynamic Print Media ("we," "our," or "us"). These Terms of Business govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.
2. Services We provide printing services including but not limited to lithographic, digital and creative services subject to these terms. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
3. Orders and Payments
-
All orders are subject to availability and acceptance of quote.
-
Prices are listed in sterling and are subject to change.
-
Payment must be made in full at the time of order confirmation, unless the client holds a terms account, which has been approved by our finance team.
-
We accept Cash, credit cards, debit cards, BACs payments.
-
Custom printing orders require full payment before production begins.
4. Proofs and Approvals
-
It is the customer’s responsibility to carefully review and approve all proofs before printing.
-
We are not liable for errors in approved proofs, including but not limited to spelling, colors, and formatting.
-
Delays in proof approval may result in delays in production and delivery.
5. Turnaround Times and Delivery
-
Estimated turnaround times are provided at the time of order but are not guaranteed.
-
We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
-
Rush orders may be subject to additional fees.
6. Cancellations and Refunds
-
Orders may be cancelled within 24 hours of purchase if production has not yet begun.
-
Refunds are only issued in cases where we are at fault.
-
No refunds are available for custom or personalised print orders once production has started.
7. User Responsibilities
-
You agree to provide accurate and print-ready files that meet our specifications.
-
We are not responsible for print quality issues arising from low-resolution or improperly formatted files.
-
You must ensure you have the rights to any artwork or content submitted for printing.
8. Intellectual Property All print designs, templates, and proprietary content provided by us remain our intellectual property. You may not reproduce or distribute our designs without written consent.
9. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific printing service.
10. Privacy Policy Your use of our website is also governed by our Privacy Policy.
11. Governing Law These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
12. Changes to these Terms We may update these terms from time to time. Continued use of our website constitutes acceptance of any modifications.
13. Contact Information If you have any questions about these terms, please contact us at Dynamic Print Media Ltd, info@dynamicprintmedia.com